Nord Atlantic USA Terms & Conditions - Sales & Service

Nord Atlantic USA is a provider of Globalstar™ Satellite Equipment and Services. The following Terms and Conditions apply to all sales and service agreements by Nord Atlantic USA.

  1. Payment and Sales Tax:
    • Nord Atlantic USA accepts cash, certified checks wire transfers, and VISA, MasterCard, and American Express credit cards and Government PO's and IMPAC cards for all purchases and services.
    • Nord Atlantic USA charges sales tax on all shipments to Florida destinations.
    • Equipment is shipped subject to receipt of a completed and signed service agreement from the customer and credit approval. Based on its credit review, Globalstar™ USA the service provider, may require a cash deposit and/or automatic credit card payment of monthly service and airtime.
       
  2. All Sales are Final: As a standard practice, Nord Atlantic USA honors all manufacturers' warranties, and will assist customers in processing warranty claims, however all sales of equipment by Nord Atlantic USA are final. Globalstar™ USA and Nord Atlantic USA will honor any Globlatsar Service Guarantee or buy back program offered by Globalstar™ USA.
     
  3. Shipping Status: Nord Atlantic USA generally ships all orders within 24 hours of being placed, unless product is on back order, limited availability or special order status. Orders placed on weekends or holidays are shipped the following business day.
     
  4. Shipping Methods: Products are normally shipped using DHL 2 Day Air.
     
  5. Restocking Fee: Refused or undeliverable shipments will be subject to a restocking fee of 15%. In addition to applicable shipping, transaction and insurance fees. Activation fees are not refundable. Shipping charges are not refundable.
     
  6. Shipping Restrictions: Nord Atlantic USA does not ship to APO addresses or Post Office Boxes.
     
  7. Back Orders: At Nord Atlantic USA, we continuously update our product listings to ensure the accuracy of inventory availability. When a product is listed as out of stock, your order will be automatically placed on back order. Nord Atlantic USA charges your credit card for the entire order amount. Items placed on back order are shipped as soon as they become available from the manufacturer.
     
  8. Order Cancellation: Nord Atlantic USA reserves the right to cancel a sale or to issue a Return Merchandise Authorization (RMA) for merchandise that is advertised in error, is unexpectedly out of stock, does not conform to specifications, or was shipped in error.
     
  9. Advertising Disclaimer: Nord Atlantic USA is not responsible for product prices advertised in error. Advertised prices and available quantities are subject to change without notice. Prices advertised in the Special Deals email are valid for 5 days from date of issue.
     
  10. Fraud: It is a violation of the law to place orders under a false name or with an invalid credit card. We have a sophisticated Fraud Control system that screens for suspicious orders, which are subject to investigation and possible cancellation by our Fraud Control team. Fraudulent ordering will be prosecuted to the fullest extent of the law. Please be aware that even if you do not give Nord Atlantic USA your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. Both the FBI and the US Secret Service are responsible for investigating Internet fraud cases.
     
  11. System Availability: Nord Atlantic USA or Globalstar™ USA makes every effort to maintain 100% system availability, except during scheduled maintenance periods. Should we experience technical difficulties, Globalstar™ USA is not responsible for orders that are not processed or accepted.
     
  12. Limitation Of Liability: The satellite services provided by Nord Atlantic USA and Globalstar™ USA may be temporarily interrupted, delayed or otherwise limited and is not available everywhere in the world. Nord Atlantic USA and Globalstar™ USA makes no representation that it can provide uninterrupted service. Furthermore, Nord Atlantic USA nor Globalstar™ USA shall have no liabilities or credit due for interrupted service unless caused by gross negligence of Nord Atlantic USA or Globalstar™ USA. Nord Atlantic USA shall not be liable for acts or omissions of other carriers, equipment failures or modifications, acts of God, strikes, government actions, or causes beyond our reasonable control. Nord Atlantic USA makes no warranties with respect to the service of any kind whatsoever, expressed or implied, except as specifically provided in this agreement. The implied warranties of merchantability and fitness for any particular purpose are hereby disclaimed and excluded. Nord Atlantic USA nor Globalstar™ USA shall not be liable to its distributor or customer or any third party for any special, incidental, or consequential damages.

Download the Service Agreement